uff those are the stated terms from ACR and BCP regarding bonuses, we cannot change the bonus terms for you. However I try to ask our supporter whether he can do anything for you @funplay. indeed, ACR + BCP belong together.
it started with me making a deposit assuming to receive a deposit bonus, what turned out as wrong. I didnt read the word 'initial' in the second row of the banner, which means the bonus is only for frist deposits
And tbh, i felt a bit trapped bc of this banner not clearly pointing out the bonus is exclusively for first deposits, just with the tiny lettered word 'initial'.
However I had a unsuccessful conversation with the support (funnily i received some answers from americas cardroom support whereas i have only an acount with bcp) I played a bit with the money, but they want me to rake 10% of the deposit before cashing out the money.
I think thats not fair and maybe pokermarket can give some help with this issue, although my hope isnt that big here. But just in case, u know.